Warranty and Returns

What is Your Warranty Policy?

All Luno products are backed by a lifetime warranty against manufacturing defects. The Lifetime Coverage does not cover:. Warranty Registration Guidelines:. REGISTER FOR YOUR LIFETIME WARRANTY HERE. Warranty Process:. When processing a valid warranty

I received a damaged, defective or incorrect item. What do I do?

If you've received an order containing a damaged, defective, or incorrect item, please contact our Support Team at [email protected] as soon as possible with your order number and a photo of the issue — we'll make it right so you can use your Luno

What is your return & exchange policy?

We want you to love your Luno gear. If you don’t, we’re happy to help with a return or exchange. Return Steps:. * Please note that Customers in Hawaii, Alaska, Australia, and New Zealand must provide a shipping label and pay for their own return ship